Terms and Conditions

Data Integrity

You represent that all information, data and materials provided through the Site or to the Company by other means are true, accurate, current and complete.

You are responsible for updating and correcting information you have provided where necessary.

Refund Policy

Refund requests are reviewed according to the applicable Return Policy and Payment Policy.

Refunds may be refused where misuse, fraud, excessive return activity or abuse of the return process is reasonably suspected.

Trial fees, where applicable and clearly disclosed, may be non-refundable.

Account Responsibility

You are responsible for maintaining the confidentiality of your account credentials and for activities completed through your account.

You should contact customer support promptly if you believe your account or credentials have been used without authorization.

Changes to These Terms

Mavenwood reserves the right to update these Terms and Conditions from time to time.

Material changes may be communicated by an updated notice on the Site or by another appropriate method. Continued use following an update may constitute acceptance of the revised terms.

Privacy Notice

The Privacy Notice governing the collection, use, disclosure, retention and processing of personal information is available through shopmavenwood.com.

Personal information obtained through the Site, email, telephone or other supported channels will be handled according to the applicable Privacy Notice.

License and Site Access

Content available through the Site, including text, designs, graphics, logos, icons, images, interfaces, code and software, may be owned by the Company, its licensors or content providers and may be protected by intellectual-property laws.

The Company grants you a limited, revocable, non-exclusive license to access and use the Site for lawful personal and non-commercial purposes.

You may not remove copyright, trademark or proprietary notices or reproduce Site content for commercial use without written authorization.

Content You Submit

You are responsible for content submitted through the Site, including its legality, reliability, accuracy, appropriateness, originality and intellectual-property status.

You must not submit unlawful, misleading, harmful, infringing or unauthorized content.

Third-Party Links

The Site may contain links to websites, platforms or resources operated by unaffiliated third parties.

These links are provided for convenience. The Company does not control and is not responsible for third-party content, practices, availability or security.

Indemnities

To the extent permitted by applicable law, you agree to indemnify and hold harmless the Company and its related parties from liabilities, losses, damages, penalties, claims and expenses arising from your unlawful use of the Site or violation of these terms.

Electronic Communications

When you use the Site or send emails to the Company, you are communicating electronically.

You consent to receive communications relating to your use of the Site electronically, including by email or through notices displayed on the Site.

Trademarks and Copyrights

Trademarks, logos and service marks displayed on the Site may be owned by the Company, its licensors, content providers or other respective owners.

No license to use any mark is granted except where expressly stated in writing.

Claims of Intellectual-Property Infringement

The Company respects the intellectual-property rights of others and expects Site users to do the same.

Notices concerning alleged copyright or other intellectual-property infringement may be submitted by email to support@shopmavenwood.com .

Survival of Terms

Provisions that impose or contemplate continuing obligations will survive the expiration or termination of these Terms of Use where appropriate.

Force Majeure

The Company will not be responsible for a delay or failure to perform to the extent caused by events outside its reasonable control, including carrier disruptions, severe weather, public emergencies, labor disputes or service interruptions.

Risk of Loss

Products purchased through the Site may be delivered by third-party carriers under shipment contracts. Risk of loss and title may pass according to the applicable contract and governing law.

General and Severability

If a provision of these Terms of Use or Terms of Purchase is determined to be invalid, void or unenforceable, that provision will be treated as severable and will not affect the remaining provisions.

Assignment

You may not assign or transfer these Terms of Use or Terms of Purchase without the Company’s prior written consent.

Entire Agreement and Admissibility

These Terms of Use, together with incorporated policies, constitute the agreement between you and the Company concerning the relevant subject matter and supersede prior communications or proposals.